Bookyt Rental Knowledge
Two booking models for different customer expectations
Decide when category booking or selecting a specific rental item best fits your workflow.
Category booking is ideal when several items are functionally interchangeable and your team assigns the specific item later. Selecting an individual item is the better choice when the model, identifier, features, location or condition matters to the customer.
In practice
Two booking models for different customer expectations
Category booking is ideal when several items are functionally interchangeable and your team assigns the specific item later. Selecting an individual item is the better choice when the model, identifier, features, location or condition matters to the customer.
Consider customer expectations, your flexibility to allocate items, item characteristics, condition and typical choices in your industry. Both models can work side by side within the same range.
Examples: a vehicle category with the car assigned later, a specific holiday yacht, a bicycle model with the size assigned later, or a numbered beach chair.
